1. Scope
1.1 WeSync Pro (“Pro”) is a subscription-based value-added service offered within WeSync by Shanghai ProxiVisual Technology Co., Ltd (“we,” “us,” or “our”). The applicable scope of Pro is determined by the purchase page, client feature descriptions, order confirmation, and rules lawfully published by us.
1.2 These terms supplement the WeSync Terms of Service. Where they conflict on Pro, these terms govern. The Terms of Service, Privacy Policy, and applicable laws continue to apply to matters not covered here.
1.3 Pro does not include third-party video, cloud-drive, web, membership, copyright, download, or network services. Your use of third-party services remains subject to their rules and charges.
2. Service and benefit allocation
2.1 Pro may include designated features, experience improvements, priority capabilities, capacity, or other value-added benefits. Available benefits may differ by plan, platform, country or region, client version, and promotion. Your actual benefits are those expressly displayed at purchase and available in the client.
2.2 Unless expressly promised on the purchase page, examples, development plans, concept descriptions, experimental features, and future ideas do not guarantee any particular feature, launch date, duration, or result.
2.3 Pro is for the personal, non-commercial use of the WeSync account to which it is attached. Except where law requires or we agree in writing, benefits may not be transferred, gifted, rented, sold, shared, divided, purchased on behalf of others, or otherwise provided to another person.
2.4 You must not use Pro to bypass third-party payment, access-control, regional, DRM, or other technical protections. We may lawfully restrict, suspend, or terminate benefits for violations of these terms or the WeSync Terms of Service.
3. Purchase, billing, and automatic renewal
3.1 You may select a monthly, quarterly, annual, or other subscription period made available in the client. Price, currency, taxes, promotions, trial eligibility, and billing cycle are those displayed before payment and confirmed by the relevant payment platform.
3.2 Payments made through Apple App Store, Google Play, or another supported channel are processed by that platform or payment provider. You must comply with its terms and account requirements. We do not receive complete card numbers, payment-account passwords, or similar sensitive payment credentials.
3.3 Unless clearly stated otherwise, subscriptions renew automatically and may be charged before the end of the current period under the applicable platform rules. Benefits generally become active after platform confirmation and necessary validation; a reasonable delay caused by network, platform confirmation, or security checks is not, by itself, a breach.
3.4 Deleting the app, signing out, uninstalling WeSync, or changing devices does not normally cancel a subscription. Cancel through the subscription-management page of the relevant store or payment channel.
4. Managing and cancelling
4.1 You may review, manage, or turn off auto-renewal through the purchase channel. To avoid a charge for the next period, complete the action before that channel’s deadline; some platforms require auto-renewal to be disabled at least 24 hours before the end of the current period.
4.2 After auto-renewal is disabled, you may continue using already active Pro benefits until the paid period ends, unless law, platform rules, or these terms allow earlier termination. Disabling auto-renewal is not a refund.
4.3 Existing subscriptions may not transfer across accounts, platforms, or regions. We may provide purchase restoration or status validation where technically and platform-permitted, but do not guarantee cross-account, cross-platform, or cross-region migration.
5. Availability and changes
5.1 We continue to maintain and improve Pro. For reasonable product, security, compliance, cost, third-party, platform-policy, or user-experience reasons, we may add, modify, replace, suspend, or discontinue features, benefits, or eligibility.
5.2 If a change materially and adversely affects a core paid benefit, we will provide notice and take reasonable steps as required by law and appropriate in the circumstances, through the client, purchase page, announcement, or another suitable channel. Urgent security action, legal requirements, and emergency third-party platform changes are exceptions.
5.3 We do not guarantee continuing availability across every device, system version, network, country, or region, or permanent compatibility with third-party websites, players, cloud drives, or app stores.
6. Rules and interpretation
6.1 To keep Pro rules consistent, clear, and operable, we may, to the extent permitted by law, reasonably explain the eligible users, plan categories, benefit scope, feature rules, usage limits, eligibility determinations, promotion descriptions, and technical standards of Pro.
6.2 Any explanation must follow good faith, fairness, and mandatory consumer protections. It will be determined in light of the purchase page, client display, order information, platform rules, and applicable law. Ambiguous wording will be interpreted consistently with consumer protections and applicable law.
6.3 Headings, layout, and examples are provided for convenience and do not alter the meaning of these terms. If any provision is invalid or unenforceable, the remaining provisions continue in effect.
7. Refunds and benefit handling
7.1 Refunds, reversals, chargebacks, taxes, payment disputes, and trial rules are primarily governed by the payment platform and applicable law. You may submit a request through the relevant platform. Contact us at the address below if assistance is needed to verify order status.
7.2 We may adjust, suspend, or withdraw relevant Pro benefits in accordance with platform results and law where there is a refund, chargeback, reversal, fraud risk, failed verification, or expiry.
7.3 If a material loss of an already paid core benefit is caused by us and cannot reasonably be restored, we will provide appropriate handling in accordance with applicable law and platform rules.
8. Limitation of liability
8.1 Pro is provided “as is” and “as available.” Except as required by law, we do not guarantee unpromised features, third-party compatibility, a particular viewing result, exact synchronization, or permanent availability.
8.2 Nothing excludes or limits liability for intentional misconduct, gross negligence, personal injury, or liability that cannot legally be limited. To the extent permitted by law, we are not liable for indirect, incidental, punitive, or lost-profit damages connected with Pro.
9. Contact
Service provider: Shanghai ProxiVisual Technology Co., Ltd (上海零距光影科技有限公司).
For questions about Pro, orders, renewal, cancellation, or these terms, email contact@proxivisual.com. Do not include full card numbers, payment passwords, or verification codes in your message.